Frequently Asked Questions

What is Rallie?

Rallie is an enhanced water for dogs that supports high-performance and all-purpose play using hydrogen technology, vitamins, and electrolytes for overachieving hydration.From Puppy to Adult to Senior, we studied dog’s unique needs to create a superior hydration beverage in a category of its own. Science meets hydration. It supports joints, heart, and brain of your canine companion.

Where is Rallie made?

All of our formulas are produced right here in the USA in dog loving Memphis, TN. Memphis water is sourced from the Memphis Sand Aquifer noted as the cleanest and purest water in the world.

Is your packaging sustainable?

Source reduction is the most preferred method in the hierarchy of sustainability, which is why we’ve made it our priority!

With a 50:1 ratio, Stand Up Pouches provide the most efficient package delivery system relative to other popular package types.

26 truckloads of unfilled glass bottles carries the same amount of product as 1 truckload of unfilled flexible pouches.

We also now offer recycling! We’ve partnered wiith TerraCycle to create a free and easy recycling program for all Rallie pouches. Simply sign up, fill your envelope with your empty pouches, and they'll handle the rest. Sign up here.

Why should I include supplements in my pet's diet?

Most commercial pet foods include baseline vitamins and nutrients, but some may not have the adequate amount to suit your pet’s exact health needs. Like in humans, vitamins and supplements can help support your pet’s long-term health, regulating everything from digestion to muscle growth. Consult your veterinarian to determine the best vitamins and supplements for your furry friend.

Shipping Policy

We are currently shipping your order to addresses located within the 48 contiguous United States. At this time, we do not ship to FPOs, APOs, P.O. Boxes, Alaska or Hawaii. We also do not ship outside of the United States at this time.

Shipping rate and timing varies depending on carriers used. 

Orders can be placed 24 hours a day, 7 days a week and will typically ship within 72 hours. Once shipped, please allow 3-6 business days for your order to arrive at your door.

Return Policy

Rallie does not accept returns of product or exchanges of product purchased online. If your order was damaged during shipping, or if you’ve received the wrong order, please reach out immediately to We will replace the product or give you credit for a new purchase. If you believe there is a quality issue with your product, please take note of the code and the “Born” date printed at the bottom of the bottle and contact us These inquiries will be handled on a case by case basis.